Employee Surveys

&frankly is built on leading research.

Over the years, there’s been a ton of research into workplace engagement and motivation. At &frankly, we’re obsessed with engagement (we’ve read it all). So you don’t have to do the same deep dive, here’s a short summary of some standout studies. Book demo

Put research at the heart of your engagement efforts

The science behind &frankly

Gallup

Gallup conducted a global meta-analysis of nearly two million people, highlighting strong links between the factors below and higher productivity, better business outcomes, and lower staff turnover:

Basic needs: Practical resources and clear expectations.
Manager support: Recognition, encouragement, and development support.
Teamwork: Social safety and a shared purpose.
Growth: Opportunities to learn and grow.
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Bersin by Deloitte

Deloitte, a big player in engagement research, summarized their insights from 11,000 respondents into the "Simply Irresistible Organisation" model:
 
  • Meaningful work
  • Clear and transparent goals
  • A positive, inclusive, and human work environment
  • Opportunities for development and a culture that supports it
  • Transparent and inspiring leadership
  • Cross-functional collaboration and effective communication
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William Kahn

William Kahn, a pioneering American professor, was one of the first to study the emotional aspects of work. He outlined three elements that make work feel more than just “okay” — they make it feel fantastic:

Meaning: Making a meaningful contribution to a worthwhile purpose.
Safety: Trust and support from colleagues.
Ability: The physical and mental resources to thrive.
 
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Fredrik Herzberg

Frederick Herzberg, an American psychologist, introduced the "Two-Factor Theory" in 1959, a favourite reference ever since. His theory identifies two sets of factors that influence employees:

Motivators: Engaging tasks, recognition, responsibility, and growth opportunities.
Hygiene factors: Salary, job security, and working conditions.
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Our engagement model ties everything together.

You might have noticed a consistent theme in the examples we’ve shared. That’s not a coincidence! The same red thread runs through much of the research. So, when we partnered with seasoned HR experts to distill the most credible studies and reports, our model naturally fell into place. Rest assured, it covers the crucial aspects needed to boost engagement at work. And of course, we made sure the model is simple, flexible, and relevant.

Simple

Easy to understand yet powerful in practice.

Flexible

People and organisations face different challenges, so it should be easy to dive deeper into the areas where you need the most support.

Relevant

Whether you’re a small team or a large company, the model should feel relevant to your unique setup.
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The engagement model

Our model captures the 7 key drivers for increasing employee engagement, backed by leading research.

How can we help?

We’re here for every step of your employee journey. From intuitive software for people management to hands-on learning programs and expert support from our legal team — we've got you covered.

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